eb777 Privacy Policy

1 Introduction

eb777 takes the privacy of its players seriously. This Privacy Policy explains in straightforward language how eb777 collects, uses, stores and protects the personal information you share when you register an account, make deposits or withdrawals in PKR, place bets on Cricket or Casino games, or simply browse the eb777 website and mobile app.

By creating an account on eb777 — whether through the website at eb777.vu or through the eb777 mobile application — you confirm that you have read this Privacy Policy and understand how your data is handled. If you do not agree with any part of this policy, please do not register or continue using the platform.

This policy applies to all data collected through the eb777 platform, including the Casino, Live Casino, Slots, Sports Betting section, VIP programme, and any promotional communications sent to registered players. It covers data collected from Pakistan players and is written in plain Pakistan English so that nothing important gets buried in confusing legal language.

2 Data We Collect

eb777 collects personal information in several ways — some provided directly by you during registration and use, and some collected automatically as you interact with the platform. Here is a breakdown of what we collect and why each type is necessary.

Information You Provide Directly

• Registration details: your name, date of birth, email address and contact number provided when you create your eb777 account.
• Identity verification documents: copies of your national identity card, passport or other government-issued ID requested to verify your age and identity — as required to maintain a safe platform.
• Payment information: details related to your PKR deposits and withdrawals — including your JazzCash, Easypaisa or bank account details used to process transactions. We do not store full card numbers on our servers.
• Support communications: any messages, queries or complaints you send to the eb777 support team via live chat, email or the in-app support feature.
• Preferences and settings: game preferences, communication preferences and responsible gaming settings you configure within your account dashboard.

Information Collected Automatically

• Device and browser data: your IP address, device type, operating system, browser version and screen resolution — collected to ensure the platform works correctly on your device.
• Session and activity data: pages you visit on eb777, games you play, bets placed, time spent on the platform and features you interact with — used to improve the platform and personalise your experience.
• Transaction logs: a record of all deposits, withdrawals, bonus claims and wagers — maintained for account security, dispute resolution and fraud prevention purposes.
• Cookies and similar technologies: small data files stored on your device that help eb777 remember your preferences and keep your session active. See Section 6 for full cookie details.

3 Why We Use Your Data

eb777 only uses your personal data for purposes that are necessary to operate the platform safely and provide you with a quality experience. We do not use your data in ways that go beyond what is described here without first seeking your explicit consent.

• To operate your account: processing your registration, verifying your identity, managing your balance and enabling you to deposit and withdraw in PKR.
• To process transactions: handling PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfer and other supported payment methods securely and accurately.
• To deliver the gaming experience: making Casino, Live Casino, Slots and Sports Betting — including Cricket and PSL markets — available to your account.
• To manage bonuses and VIP rewards: tracking your VIP points, tier progress and bonus eligibility so that cashback and promotional credits are applied correctly.
• To provide customer support: responding to your queries, resolving disputes and processing requests made through live chat or email support.
• To keep the platform secure: detecting suspicious activity, preventing fraud, identifying duplicate accounts and blocking unauthorised access attempts.
• To send service communications: important account notifications — such as verification requests, withdrawal confirmations or security alerts — sent to your registered email or phone number.
• To improve the platform: analysing aggregated, anonymised usage data to understand how players use eb777 and to improve the platform's features and performance.

4 Payment Data & PKR Transactions

All financial transactions on eb777 are processed in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal — whether through JazzCash, Easypaisa, Raast, a bank transfer or a debit card — the payment details you provide are handled with a higher level of care than standard account data.

Here is how we handle your payment information specifically:

• Payment details are transmitted using encrypted connections at all times. We do not store complete card numbers or full bank account credentials on eb777 servers.
• Transaction records — including the amount, date, payment method type and transaction reference — are retained in your account history for account management and dispute resolution purposes.
• Your payment method details may be shared with the relevant payment processor — such as JazzCash or Easypaisa — to complete a transaction. These processors operate under their own privacy and data security obligations.
• eb777 applies a same-name policy on withdrawals: your withdrawal destination must be registered in the same name as your eb777 account. This protects against fraudulent withdrawal attempts on your account.
• Where a deposit or withdrawal triggers an automated fraud or anti-money laundering check, the relevant transaction data may be reviewed by the eb777 compliance team. This is a standard security procedure and does not imply any accusation against the player.

5 Sharing Your Data

eb777 does not sell, rent or trade your personal data to third parties for their own commercial purposes. Your data is only shared in the specific, limited circumstances described below — and only to the extent necessary for each purpose.

• Payment processors: JazzCash, Easypaisa, Raast, banking partners and card processors receive the transaction data necessary to complete your deposits and withdrawals in PKR.
• Identity verification providers: third-party services used to verify the authenticity of identity documents submitted during the account verification process. These providers are bound by strict data handling obligations.
• Technology and platform providers: cloud hosting, analytics and security service providers who process data on eb777's behalf under data processing agreements that prohibit them from using your data for their own purposes.
• Fraud prevention and security services: providers of fraud detection tools that analyse transaction patterns and account activity to protect the platform and its players.
• Legal and regulatory requirements: where eb777 is legally required to disclose information — such as in response to a valid court order or other lawful authority request — we will comply with those requirements.

In every case where data is shared with a third party, eb777 takes steps to ensure that appropriate data protection obligations are in place and that your information is handled responsibly.

6 Cookies & Tracking Technologies

eb777 uses cookies and similar technologies to make the platform work properly and to understand how players interact with the website and app. A cookie is a small text file stored on your device when you visit a website. It does not contain executable code and cannot access other files on your device.

Types of Cookies Used

• Essential cookies: required for the platform to function. These include session cookies that keep you logged in while you navigate between pages and security cookies that protect against cross-site request forgery. These cannot be disabled without breaking core platform functionality.
• Functional cookies: remember your preferences — such as your preferred language, game lobby layout or responsible gaming settings — so you do not have to reconfigure them on every visit.
• Analytics cookies: collect anonymised data about how players use the eb777 platform — which pages are visited most, how long sessions last and where players navigate from. This data is used in aggregate form to improve the platform.
• Security and fraud detection cookies: help identify unusual activity patterns — such as a login attempt from a new device or location — so that your account can be protected proactively.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies will affect the functionality of the eb777 platform, including your ability to stay logged in.

7 How We Keep Your Data Safe

eb777 takes the security of your personal information seriously and applies a range of technical and organisational measures to protect it from unauthorised access, loss, misuse or disclosure.

• Encryption in transit: all data transmitted between your device and the eb777 platform — including login credentials, payment information and personal details — is protected using industry-standard TLS encryption.
• Encrypted storage: sensitive data stored on eb777 servers — including identity document copies and payment references — is encrypted at rest.
• Access controls: access to player data is restricted to eb777 staff who require it to perform their job functions. Staff access is logged, and access rights are reviewed regularly.
• Account security features: eb777 offers two-factor authentication and login alerts to help you monitor and protect your account from your end.
• Regular security reviews: eb777 conducts periodic reviews of its data security practices to identify and address potential vulnerabilities.

While eb777 applies strong security measures, no system is completely immune to risk. You play an important role in keeping your account secure by using a strong, unique password and not sharing your login details with anyone. If you notice any suspicious activity on your account, contact eb777 support immediately via live chat.

8 How Long We Keep Your Data

eb777 retains your personal data for as long as your account is active and for a reasonable period thereafter, as required to fulfil the purposes described in this policy.

• Active account data: kept for the full duration of your eb777 account and updated as your details change.
• Transaction and betting records: retained for a minimum of five years following the transaction date, in line with standard financial record-keeping practice.
• Identity verification documents: retained for the period required to maintain verification records, typically five years from account closure.
• Support communications: kept for up to two years from the date of the interaction, to support follow-up queries and quality review.
• Closed or suspended accounts: core records are retained for up to five years following account closure. After this period, personal data is either deleted or anonymised.

9 Your Rights

As a registered player on eb777, you have the following rights in relation to your personal data. To exercise any of these rights, contact the eb777 support team with your request and we will respond within a reasonable timeframe.

• Right to access: you can request a copy of the personal data that eb777 holds about you at any time.
• Right to correction: if any of the personal data we hold about you is inaccurate or out of date, you can request that it be corrected. You can also update many details directly through your account dashboard.
• Right to deletion: you can request that eb777 delete your personal data. This right is subject to certain limitations — for example, we are required to retain financial transaction records for a minimum period regardless of a deletion request.
• Right to object to processing: where eb777 processes your data on the basis of legitimate interests — such as for platform analytics — you have the right to object to that processing.
• Right to withdraw consent: where processing is based on your consent — such as for certain marketing communications — you can withdraw that consent at any time through your account notification settings or by contacting support.
• Right to data portability: you may request that eb777 provide your personal data in a structured, machine-readable format so that you can transfer it to another service provider where technically feasible.

To exercise any of these rights, contact the eb777 support team via live chat or by emailing [email protected]. Requests are processed within a reasonable timeframe and will not affect your ability to continue using the platform unless account closure is specifically requested.

10 Minors & Age Verification

eb777 is strictly for adults aged 18 and over. The platform does not knowingly collect personal data from anyone under the age of 18. Age verification is a mandatory part of the registration and account verification process — all players must confirm their age at registration and submit identity documents confirming they are 18 or older when verification is requested.

If eb777 discovers that personal data has been collected from a person under 18, that account will be permanently closed and any associated data will be deleted promptly. If you believe a minor has registered on eb777, please contact the support team immediately so that the account can be reviewed and closed.

11 Policy Updates

eb777 may update this Privacy Policy from time to time to reflect changes in the way we operate the platform, changes in applicable data protection requirements, or improvements to how we communicate our practices to players.

When material changes are made to this policy — changes that meaningfully affect your rights or how your data is used — eb777 will notify registered players through a notice on the platform or via your registered contact details before the changes take effect. The "last updated" date shown at the top of this page will always reflect the most current version.

Your continued use of the eb777 platform after a policy update constitutes your acknowledgement of the revised version. If you disagree with an update, you should stop using the platform and contact support to arrange account closure.

12 Contact Us

If you have any questions about this Privacy Policy, want to understand how your data is being used, or wish to exercise any of your data rights, the eb777 support team is available through the following channels:

• Live Chat: available 24/7 directly on the eb777 website and through the eb777 mobile app. This is the fastest way to get a response for most privacy-related queries.
• Email: [email protected] — for formal data access requests, deletion requests or detailed privacy queries. Please include "Privacy Request" in the subject line so your message is routed to the right team.
• In-App Support: the eb777 app includes a built-in support section where you can submit queries and track open tickets.

For general questions about the platform — payment methods, bonus terms, VIP benefits or game rules — the FAQ page covers most common topics and is a good starting point before contacting support directly.